Frequently, the information they’re looking for is on sites where users ask and answer each other’s questions. Popular social news sites, expert forums, and help and support message boards are all examples of this pattern.
A screenshot of an example search result for a page titled “How do I remove a cable that is stuck in a USB port” with a list of the top answers from the page.
In order to help users better identify which search results may give the best information about their question, we have developed a new rich result type for question and answer sites. Search results for eligible Q&A pages display a preview of the top answers. This new presentation helps site owners reach the right users for their content and helps users get the relevant information about their questions faster.
|A screenshot of an example search result for a page titled “Why do touchscreens sometimes register a touch when …” with a preview of the top answers from the page.|
To be eligible for this feature, add Q&A structured data to your pages with Q&A content. Be sure to use the Structured Data Testing Tool to see if your page is eligible and to preview the appearance in search results. You can also check out Search Console to see aggregate stats and markup error examples. The Performance report also tells you which queries show your Q&A Rich Result in Search results, and how these change over time.
If you have any questions, ask us in the Webmaster Help Forum or reach out on Twitter!